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Sales Income Troubleshooting

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rjbrielle



Joined: 18 Mar 2006
Posts: 62

Posted: Fri Nov 17, 2006 12:51 am    Post subject: Sales Income Troubleshooting  

What could cause the sales income account to be much lower than it should be. I am thinking items is not set up correctly.

The problem is when my client receives payment, the invoice that's being paid zeros out and shows $0.00 on the sales income report.
Does anyone have any troubleshooting ideas and where to look?
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Andrea Thompson



Joined: 13 Jun 2006
Posts: 28
Location: Michigan

Posted: Fri Nov 17, 2006 7:27 am    Post subject:  

The first I would check is the items. I have a client that had quite a few sales items set to post to expense accounts. That is the first place I would look.
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