Eating Out - A Marketing Strategy
Marketing your business is a contact sport which necessitates you being out
of your office, on a regular basis, rubbing shoulders with clients, referrers
and prospective clients.
There is no better method of implementing this strategy than taking a guest
out for lunch. Of course I don't mean every lunchtime but maybe once a month
it's time to venture into the outside world.
Before you begin to enjoy this pursuit to the extent that you invite luncheon
guests with whom you only have a vague relationship, at best, it's prudent
to consider a few ground rules:
Inexpensive Marketing
This strategy need not be a wildly expensive one – there is no need
to take your guest to a really pricey restaurant. At the same time, while McDonalds
can be ideal for a quick family meal, it probably doesn't offer the ambience
which you are seeking and may say something to your guest about the way you
operate your business.
Only Market to Those Likely to Buy
Be selective with the guests you invite to lunch. This might seem simple,
but many invite those to lunch that are unlikely to make a purchase. They should
be either existing or potential clients and existing and potential referrers.
A luncheon
is an excellent way to solidify the relationship, which will, needless to say,
lead to more business.
Keep Existing Clients By Showing Interest In Them
People like to do business with friends. Taking a client to lunch and
showing interest in them in a casual atmosphere creates a feel of friendship
as long as you don't push the sale too hard. If you are not comfortable with
small talk, it's time to become comfortable as the luncheon should not represent
100% business and offers a perfect opportunity
to get to know your guest on a personal basis. After the lunch make sure to
write down what you learned about your contact so that you'll remember more
about him or her. If you hear that a client's son is in a ball league, ask
how he is doing the next time you meet. Friends remember that kind of thing.
Be seen as a friend, not a business acquaintance.
Keep Clients Sober and Don't Drain Your Wallet
A juice, soft drink or mineral water is the correct luncheon beverage.
Liquor should be avoided at all costs as it doesn't create the right impression
and could create problems later in the day. Also, just a couple of drinks can
greatly increase the cost of the lunch and just make it too costly to be useful.
Dress Appropriately for the Situation
While considering first impressions, dress is also an important factor.
You need to dress in a manner that is appropriate for the restaurant at lunchtime.
You shouldn't overlook the fact that you will see a range of other contacts
at the restaurant, many of whom you will have the opportunity to speak to.
Turn Prospects Into Clients
If you are lunching with someone you don't know well you will, no doubt, have
the chance to introduce your '30 second networking commercial into the conversation
and therefore it makes sense to rehearse it before leaving for the luncheon.
To Sum It Up
Taking a client or a prospective client out to lunch is a great way to pitch
your services in a casual atmosphere without costing too much. Because both
you and your client are in neutral territory, it is one of the most non-threatening
venues for introducing your services to potential clients. If you give your
pitch at their office, they feel in power. At a restaurant, clients feel more
at ease and you will get a better chance to sell yourself effectively.
More Marketing Tips
Module 4 of the Professional Bookkeeper program teaches a step-by-step approach
to learning how to market your own successful Accounting and Bookkeeping service.
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Bookkeeper Training Teaches You to Market Your Skills and Get Top Dollar
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